Modules

Imposter syndrome: a psychological pattern in which an individual doubts their skills, abilities, and accomplishments. Learn how to...

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...

Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer in a retail environment,...

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Objective: This session will explore ways to help you become stronger and more effective negotiators both with your colleagues and...

Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation...

Planning and Research can really help you build your confidence before you approach your client or interact with a prospect for the...

Thinking about your people and how you communicate with them isn't always consistent. Equally, we all strive as managers to have...