Language

Programmes

Courses - Page 8

299 results - Page 8 of 34

Microlearning Guided Meditation - Managing Conflict at Work module
Mental Wellness - Micro

Guided Meditation - Managing Conflict at Work

Join this micro learning on how to solve workplace conflict with a compassionate approach....

Next Event:
Date
Nov 26, 2024
Time
11:00 AM
Microlearning Hints & Tips on Conversations Styles for Leaders module
Leadership - Micro

Hints & Tips on Conversations Styles for Leaders

Are you new to line management and lack the confidence about 121s or general conversations? This short session takes a look at some...

Next Event:
Date
Nov 26, 2024
Time
11:30 AM
Customer Service Excellence Crisis Management & De-escalation module
Customer Operational Excellence

Crisis Management & De-escalation

Crisis Management & De-escalation provides essential skills for handling high-pressure situations effectively. This course focuses...

Next Event:
Date
Nov 26, 2024
Time
2:00 PM
Communication Skills Creating a Good First Impression module
Communication Skills

Creating a Good First Impression

How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...

Next Event:
Date
Nov 26, 2024
Time
3:30 PM
Customer Service Excellence Delivering a Superior After-Sales Experience module
Customer Strategic Excellence

Delivering a Superior After-Sales Experience

One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...

Next Event:
Date
Nov 27, 2024
Time
11:00 AM
Communication Skills Developing Your Personal Brand module
Communication Skills

Developing Your Personal Brand

Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...

Next Event:
Date
Nov 27, 2024
Time
3:30 PM
Business Essentials Self-Confidence and Motivation module
Business Skills

Self-Confidence and Motivation

Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...

Next Event:
Date
Nov 27, 2024
Time
6:30 PM
Compliance General Data Protection Regulation (GDPR) module
Compliance

General Data Protection Regulation (GDPR)

This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...

Next Event:
Date
Nov 28, 2024
Time
11:00 AM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Nov 28, 2024
Time
12:30 PM
1 5 6 7 8 9 10 11 12 34