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Customer Service Excellence

Customer Strategic Excellence

This course is suitable for Individuals that have strategic partnerships with their Customers and want to build an equal relationship.  Become the trusted adviser and focus on understanding your Customer' priorities in order to recommend suitable business solutions.

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2 Events

Problem Solving - Effective Approaches

Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.”...

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1 Event

Delivering a Superior After-Sales Experience

One of the best ways to define superior customer service is to understand that you must go above and...

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1 Event

Stakeholder Management

The stakeholder management process is critical as it is the lifeline to effective business relationships. ...

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1 Event

Customer Complaint Resolution

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do,...

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0 Events

Understanding the Human Buying Psychology

This session sounds a little random, but underpins so much of how we engage with clients and prospects....

Courses
5
Duration
4 hours