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Customer Strategic Excellence

Comprender la psicología de la compra humana

Esta sesión suena un poco aleatoria, pero sustenta gran parte de la forma en que nos relacionamos con los clientes y posibles clientes. Esta sesión nos ayuda a ti y a mí a entender el proceso mental por el que pasamos antes de tomar la decisión de comprar. Esta sesión interactiva y práctica le permite ver qué tan alineados están los pasos de su proceso de ventas. Impartido por un formador certificado con un historial creíble en ventas.

Objetivo:

comprender el proceso de pensamiento mental por el que pasa una persona antes de tomar la decisión de comprar y cómo se alinea con un proceso de ventas

Agenda:

proceso

de
  • compra humano Proceso
  • de
  • ventas
  • :
  • creación y justificación
del valor

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Related SEEDL Summaries

To Sell is Human: The Surprising Truth About Moving Others

To Sell is Human: The Surprising Truth About Moving Others

To Sell Is Human: The Surprising Truth About Moving Others by Daniel H. Pink is a book that challenges the notion that sales is the domain of a select group of individuals with a specific set of skills. In fact, Pink argues that we are all in sales, as we spend a significant amount of our time trying to move others to our way of thinking, whether we are convincing our boss to give us a raise or persuading our children to clean their room.

View To Sell is Human: The Surprising Truth About Moving Others
Predictably Irrational: The Hidden Forces That Shape Our Decisions

Predictably Irrational: The Hidden Forces That Shape Our Decisions

Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dan Ariely is a captivating exploration of the irrational behaviours that influence our decision-making processes. Drawing on numerous experiments and research studies, Ariely reveals the hidden factors that drive our choices and challenges the assumption of human rationality in economic decision-making.

View Predictably Irrational: The Hidden Forces That Shape Our Decisions
Buyology: How Everything We Believe About Why We Buy is Wrong

Buyology: How Everything We Believe About Why We Buy is Wrong

Buyology: How Everything We Believe About Why We Buy is Wrong by Martin Lindstrom is a fascinating exploration of the subconscious forces that shape our buying decisions. In this book, Lindstrom draws on extensive research and neuromarketing studies to challenge commonly held beliefs about consumer behaviour and uncover the hidden factors that truly drive our purchasing choices.

View Buyology: How Everything We Believe About Why We Buy is Wrong

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Comprender la psicología de la compra humana

Esta sesión suena un poco aleatoria, pero sustenta gran parte de la forma en que nos relacionamos con los clientes y posibles clientes....

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Product
Premium
Duration
60 minutes
Facilitator
Jo Nash
Quiz
No
Certificate
Yes
Recommendation
100%
of Users who said they'd recommend this course.
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