This course is designed for Individuals that deliver a service and have regular contact with customers. Businesses that develop great, long-term relationships with their customers are more likely to receive repeat business from those customers. Satisfied customers might recommend your company, product or service to a colleague, leading to new business. This course will focus on how to build strong and positive client relationships, through collaboration and trust. You will learn how to identify client needs, deliver value and make a positive difference to your client’s business.
