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Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to ensure a consistently high level of customer service excellence.

Objective

Explore ideas of how to adapt your current customer service skills to an increasingly remote world to ensure a consistently high level of customer service excellence. 

Agenda

Communication
Active Listening
Building Rapport and Trust
Continuing Relationships
 

Events

Date
Jun 4, 2024
Time
9:30 AM
Please use your learning platform to book onto this event.
Date
Jul 18, 2024
Time
9:30 AM
Please use your learning platform to book onto this event.
Date
Sep 20, 2024
Time
2:00 PM
Please use your learning platform to book onto this event.

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Adapting your Customer Service Skills to a Remote Environment

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Product
Premium
Duration
60 minutes
Facilitator
Simon Sparks
Recommendation
100%
of Users who said they'd recommend this course.
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