During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to ensure a consistently high level of customer service excellence.
Explore ideas of how to adapt your current customer service skills to an increasingly remote world to ensure a consistently high level of customer service excellence.
Communication
Active Listening
Building Rapport and Trust
Continuing Relationships
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During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
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