Language

Programmes

Courses - New

22 results - Page 1 of 3

Customer Service Excellence Customer Complaint Resolution - Part 2 module
Customer Strategic Excellence

Customer Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...

Next Event:
Date
Nov 8, 2024
Time
12:30 PM
Workplace Readiness Presentation Skills in an Interview module
Interview Readiness Part 2

Presentation Skills in an Interview

In today’s competitive job market, the ability to present yourself confidently and effectively in an interview can make all the...

Next Event:
Date
Nov 14, 2024
Time
3:30 PM
Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Next Event:
Date
Nov 18, 2024
Time
11:00 AM
Customer Service Excellence Leading a Customer Service Team module
Customer Service Leadership

Leading a Customer Service Team

Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...

Next Event:
Date
Nov 18, 2024
Time
5:00 PM
Customer Service Excellence Adapting Customer Service to the Remote Environment - Part 2 module
Customer Operational Excellence

Adapting Customer Service to the Remote Environment - Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...

Workplace Readiness Interviewing with Confidence module
Interview Readiness Part 1

Interviewing with Confidence

An interactive webinar where you'll gain invaluable insights into the interview process, allowing you to approach each opportunity...

Next Event:
Date
Nov 20, 2024
Time
9:30 AM
Workplace Readiness How to Write a Successful CV and Cover Letter module
Interview Readiness Part 1

How to Write a Successful CV and Cover Letter

Join this webinar to understand how to make sure your CV stands out from the crowd. We will discuss the importance of creating a well...

Next Event:
Date
Nov 21, 2024
Time
8:00 AM
Workplace Readiness Working Effectively as Part of a Team module
Communication in the Workplace

Working Effectively as Part of a Team

This course is ideal for new hires, junior team members, or anyone looking to enhance their effectiveness in a team setting. It’s...

Next Event:
Date
Nov 21, 2024
Time
12:30 PM
Business Essentials Understanding, Preventing and Reporting Sexual Harassment in the Workplace module
Diversity and Inclusion

Understanding, Preventing and Reporting Sexual Harassment in the Workplace

This virtual training course is designed to empower all employees with a comprehensive understanding of sexual harassment in the workplace,...

Previous 1 2 3