Achieving success in your career and personal life begins with setting clear objectives, defining actionable goals, and creating a...
This module will give you a clear understanding of what information you need to gather, the tools and structure to write a concise,...
Used in Coaching and mentoring this short session gives a brief explanation of how the GROW model works and when best to use it....
A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...
We’ve all heard the term “planned with military precision” and this session will give those with no formal project...
Target Audience: Anyone working in the Hospitality sector This course addresses the Ask for Angela campaign and how it works, the...
This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...
One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
A PDP is a tool to enable individuals to improve their performance and reach their full potential at each stage of their career. Identify...