Live Now: Mental Health First Aid - Part 2 - 8:00 AM to 9:00 AM Login
Customer Strategic Excellence

Delivering a Superior After-Sales Experience

One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations during each interaction. We work hard to win clients but we should work just as hard to keep clients, as a satisfied customer is a repeat customer. This session explores how to deliver after-sales excellence, including best practice and top tips to ensure your client stays with you. 

Objective: 

By the end of this session you will have more knowledge on how to deliver after sales excellence, including best practice and top tips to ensure your clients stay with you 

Agenda: 

  • What is After Sales Service?
  • Why is it important?
  • How to Provide an Exceptional Service

Events

Date
Dec 14, 2022
Time
9:30 AM
Date
Jan 26, 2023
Time
3:30 PM
Date
Feb 23, 2023
Time
11:00 AM

FAQ's

If you go to the My Account area, you will see all the learning events you’ve attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you’ve attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessbile via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
There may be an issue with your choice of speaker, please check your settings in Zoom.
Yes – our courses are designed to be accessed using any mobile device
On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you’re done!
Product
Lite
Duration
60 Mins
Facilitator
Jo Shepherd
Register FREE today
in order to access events you must sign up for a SeedL Account.
Register Now