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Customer Delivery Excellence

Influencing & Negotiation

Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation in a productive and professional manner.

Agenda: 

  • Misconceptions of Influencing Skills
  • The Art of Persuasion
  • Persuasive Techniques
  • Influential Communication
  • Challenging Your Own Way of Thinking

Events

Date
Aug 13, 2024
Time
2:00 PM
Please use your learning platform to book onto this event.
Date
Sep 11, 2024
Time
11:00 AM
Please use your learning platform to book onto this event.
Product
Premium
Duration
60 minutes
Facilitator
Simon Sparks
Quiz
Yes
Certificate
Yes
Recommendation
97.67%
of Users who said they'd recommend this course.
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