Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting. 

Objective: 

Explore how we can ensure our customer meetings are proactive and productive by discovering how to research, prepare, run and follow up meetings.

Agenda: 

  • The positives of effective customer meetings
  • Impacts of unsuccessful customer meetings
  • Preparation
  • Agendas
  • Note taking
  • Closing a meeting
  • Following up

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Product
Lite
Duration
60 Mins
Facilitator
Simon Sparks
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