Language

Retail Customer Service

一项服务-零售

“零售业只有一个老板。客户!

加入本模块,了解一项服务的四个要素;确定客户在零售环境中的需求和愿望,学习如何认识客户旅程的重要性,识别客户提供给我们的'黄金机会'并了解如何有效应对这些机会。

On Demand

On Demand:
You must be logged in to access this content.

Related Courses

Retail Retail Customer Service - Course
0 Events

Steps to a Great Service in Retail

This course takes inspiration from those people and specific skills required to thrive in a customer facing retail environment. This...

Retail Retail Customer Service - Course
0 Events

一项服务-零售

加入本模块,了解一项服务的四个要素:确定客户在零售环境中的需求和愿望,学习如何认识客户旅程的重要性,识别客户提供给我们的...

On Demand:
60 minutes

FAQ's

You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.
If you go to the My Account area, you will see all the learning events you've attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you've attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessible via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
There may be an issue with your choice of speaker, please check your settings in Zoom.
Yes - our courses are designed to be accessed using any mobile device
On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you're done!
Product
Premium
Duration
60 minutes
Facilitator
Zoe Patey
Recommendation
100%
of Users who said they'd recommend this course.
Register Today
in order to access events you must sign up for a SEEDL Account
Register Now