Language

Communication Skills

Understanding Cultural Differences Working Across Global Markets

How to communicate effectively & clearly within different cultures. Tips and techniques as well as etiquette to help employees communicate with clarity and build strong relationships with clients and colleagues.

Objective:

Understand culture’s impact on business communication
Increase cross cultural awareness and sensitivity
Improve ability to forge stronger and more profitable relationships
Learn how language, status, body language, personal space, religion and personal appearance help in effective cross-cultural communication

Agenda: 

  • Cultural Intelligence
  • Communicating and Building Relationships
  • The Culture Map
  • Global Etiquette

Events

Date
Jul 3, 2024
Time
9:30 AM
Please use your learning platform to book onto this event.
Date
Aug 1, 2024
Time
8:00 PM
Please use your learning platform to book onto this event.

Related SEEDL Summaries

The Culture Map: Breaking Through the Invisible Boundaries of Global Business

The Culture Map: Breaking Through the Invisible Boundaries of Global Business

The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer is a thought-provoking book that explores the complexities of cross-cultural communication and provides a framework for understanding cultural differences in the business world. Drawing on extensive research and personal experiences, Meyer presents a practical guide to navigating the cultural nuances that shape our interactions and influence our success in a globalised marketplace.

View The Culture Map: Breaking Through the Invisible Boundaries of Global Business
Global Dexterity: How to Adapt Your Behaviour Without Losing Yourself in the Process

Global Dexterity: How to Adapt Your Behaviour Without Losing Yourself in the Process

Global Dexterity: How to Adapt Your Behaviour Without Losing Yourself in the Process by Andy Molinsky is a compelling book that addresses the challenges individuals face when working across cultures and provides practical strategies for adapting behaviour effectively. Drawing on his extensive research and personal experiences, Molinsky offers a comprehensive guide to developing "global dexterity" - the ability to adapt to different cultural contexts while staying true to oneself.

View Global Dexterity: How to Adapt Your Behaviour Without Losing Yourself in the Process
When Cultures Collide: Leading Across Cultures

When Cultures Collide: Leading Across Cultures

When Cultures Collide: Leading Across Cultures by Richard Lewis is an insightful and comprehensive book that delves into the complexities of cross-cultural communication and leadership. Drawing upon his extensive experience as a linguist and international business consultant, Lewis provides a framework to understand cultural differences and offers practical strategies for effective leadership in diverse cultural contexts.

View When Cultures Collide: Leading Across Cultures

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Recommendation
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