During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive feedback well and learn how to create a culture of feedback.
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Gain an understanding of how to be an effective follower, able to stand up for and stand up to the leader! We cover the importance...
How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...
Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...