Language

Communication Skills

Effective and Active Listening

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. This session helps you understand how to actively listen to gain information, acquire facts to understand needs, challenges, and build rapport. Listening actively can help you understand how to demonstrate attentiveness and empathy through body language and tone.

3

Objective: 

Understand how to actively listen to gain information, acquire facts to understand needs, challenges, and build rapport.

Agenda: 

  • Listening to Understand 
  • Impact and the Benefits 
  • Understanding the Meaning
  • Communication Facts
  • Open / Closed Questions

Events

Date
Nov 28, 2024
Time
5:00 PM
Please use your learning platform to book onto this event.
Date
Jan 23, 2025
Time
8:00 AM
Please use your learning platform to book onto this event.

You must be logged in to access these events

Register Now

Related SEEDL Summaries

The Lost Art of Listening: How Learning to Listen Can Improve Relationships

The Lost Art of Listening: How Learning to Listen Can Improve Relationships

The Lost Art of Listening: How Learning to Listen Can Improve Relationships by Michael P. Nichols is a book that explores the significance of listening in our personal and professional lives. Nichols explains that effective listening is a skill that can be learned and honed, and that it plays a crucial role in building and maintaining healthy relationships.

View The Lost Art of Listening: How Learning to Listen Can Improve Relationships
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston is a captivating book that explores the power of listening and its potential to create meaningful connections with others. Goulston reveals essential strategies and techniques for enhancing communication skills, building trust, and fostering deep understanding.

View Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
You're Not Listening: What You're Missing and Why It Matters

You're Not Listening: What You're Missing and Why It Matters

You're Not Listening: What You're Missing and Why It Matters by Kate Murphy is a thought-provoking book that explores the art of listening and its profound impact on our relationships, well-being, and society as a whole. Murphy sheds light on the alarming decline of listening skills in our modern world and provides insightful perspectives and practical tips to become better listeners.

View You're Not Listening: What You're Missing and Why It Matters

Related Courses

Communication Skills Communication Skills - Course
3 Events

Effective Verbal Communication

This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...

On Demand:
60 minutes
Next Event:
Date
Nov 13, 2024
Time
11:00 AM
Communication Skills Communication Skills - Course
3 Events

How to Communicate Effectively Through Email

Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...

On Demand:
60 minutes
Next Event:
Date
Nov 12, 2024
Time
11:00 AM
Communication Skills Communication Skills - Course
2 Events

Assertiveness

We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations....

On Demand:
60 minutes
Next Event:
Date
Dec 12, 2024
Time
11:00 AM
Communication Skills Communication Skills - Course
2 Events

Managing Upwards

Gain an understanding of how to be an effective follower, able to stand up for and stand up to the leader! We cover the importance...

On Demand:
60 minutes
Next Event:
Date
Dec 3, 2024
Time
12:30 PM
Communication Skills Communication Skills - Course
2 Events

Creating a Good First Impression

How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...

On Demand:
60 minutes
Next Event:
Date
Nov 26, 2024
Time
3:30 PM
Communication Skills Communication Skills - Course
2 Events

Effective and Active Listening

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...

On Demand:
60 minutes
Next Event:
Date
Nov 28, 2024
Time
5:00 PM
Communication Skills Communication Skills - Course
2 Events

Developing Your Personal Brand

Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...

On Demand:
60 minutes
Next Event:
Date
Nov 27, 2024
Time
3:30 PM
Communication Skills Communication Skills - Course
2 Events

How to Engage and Understand Others

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...

On Demand:
60 minutes
Next Event:
Date
Dec 3, 2024
Time
9:30 AM

FAQ's

You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.
If you go to the My Account area, you will see all the learning events you've attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you've attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessible via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
There may be an issue with your choice of speaker, please check your settings in Zoom.
Yes - our courses are designed to be accessed using any mobile device
On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you're done!
Product
Premium
Duration
60 minutes
Facilitator
Simon Sparks
Quiz
No
Certificate
Yes
Recommendation
100%
of Users who said they'd recommend this course.
On Demand
You must be logged in to access this.
Register Today
in order to access events you must sign up for a SEEDL Account
Register Now