Language

Communication Skills

Assertiveness

We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations. Assertiveness can help you express yourself clearly, succinctly, and stand up for your point of view whilst respecting the rights and beliefs of others. This sessions explores the communication styles and behaviours that help you understand how to demonstrate assertive, and confident behaviour within the work place.

Objective

Explore the communication styles and behaviors that help you understand how to demonstrate assertive and confident behavior within the workplace.

Agenda

What does it mean to be assertive?
Self-reflection
Styles of communication
How to be more assertive
 

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Product
Premium
Duration
60 minutes
Facilitator
Jo Nash
Quiz
No
Certificate
Yes
Recommendation
95.96%
of Users who said they'd recommend this course.
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