Language

Communication Skills - Micro

电话技巧

本次网络研讨会旨在为参与者提供在电话沟通方面表现出色所需的基本技能和知识,从而提高专业水平和效率。在整个培训中,参与者将全面了解与有效电话技术相关的原则和最佳实践。这针对的是处于被动的面向客户的角色并希望在客户服务环境中提高技能的员工。基础级别

Events

Date
Jun 10, 2024
Time
1:00 PM
Please use your learning platform to book onto this event.
Date
Jun 14, 2024
Time
8:30 AM
Please use your learning platform to book onto this event.

Related Courses

Microlearning Communication Skills - Micro - Course
2 Events

Tips & Techniques on How to be an Active Listener

This short 20 minute non interactive session will give you some great tips and ideas on how to be a better listener. You will understand...

On Demand:
20 minutes
Next Event:
Date
Jun 17, 2024
Time
2:30 PM
Microlearning Communication Skills - Micro - Course
2 Events

电话技巧

本次网络研讨会旨在为参与者提供在电话沟通方面表现出色所需的基本技能和知识,从而提高专业水平和效率。在整个培训中,参与者将全面了解与有效电话技术相关的原则和最佳实践。这针对的是处于被动的面向客户的角色并希望在客户服务环境中提高技能的员工。基础级别...

On Demand:
20 minutes
Next Event:
Date
Jun 10, 2024
Time
1:00 PM
Microlearning Communication Skills - Micro - Course
1 Event

Emotional Intelligence and Self Awareness

Learn how to identify and understand your own emotions and become aware of their impact and how to express emotions in a positive manner....

On Demand:
20 minutes
Next Event:
Date
Jun 27, 2024
Time
3:30 PM
Microlearning Communication Skills - Micro - Course
0 Events

How to Demonstrate Active Listening Within the Workplace

Listening is a lot more than just hearing. Explore how to show that we are not only hearing what is being said but making a conscious...

FAQ's

You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.
If you go to the My Account area, you will see all the learning events you've attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you've attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessible via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
There may be an issue with your choice of speaker, please check your settings in Zoom.
Yes - our courses are designed to be accessed using any mobile device
On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you're done!
Product
Premium
Duration
20 minutes
Facilitator
Jo Nash
On Demand
You must be logged in to access this.
Register Today
in order to access events you must sign up for a SEEDL Account
Register Now