Hospitality Customer Service

One Service - Hospitality

“There is only ONE  boss in hospitality. The Customer! “

Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer and learn how to recognise the importance of the customer journey as well as Identifying the ‘Golden Opportunities’ our customers present to us and understanding how to deal with them effectively 
 

Events

Date
Feb 20, 2023
Time
9:30 AM

FAQ's

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Product
Lite
Duration
60 Mins
Facilitator
Zoe Patey
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