Customer Excellence - Micro

Building Long Lasting Relationships (with anyone!)

This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn effective communication, empathy, and conflict resolution techniques as well as how to build trust, maintain boundaries and foster mutual respect. We will conclude by looking at the psychology of human interactions and how to create meaningful relationships at work, in friendships, or within your personal life. 

Events

Date
Apr 22, 2024
Time
4:00 PM
Please use your learning platform to book onto this event.
Date
Apr 26, 2024
Time
10:00 AM
Please use your learning platform to book onto this event.
Date
Jun 10, 2024
Time
4:00 PM
Please use your learning platform to book onto this event.
Date
Jun 14, 2024
Time
1:00 PM
Please use your learning platform to book onto this event.

FAQ's

You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.
If you go to the My Account area, you will see all the learning events you’ve attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you’ve attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessbile via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
There may be an issue with your choice of speaker, please check your settings in Zoom.
Yes – our courses are designed to be accessed using any mobile device
On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you’re done!
Product
Premium
Duration
20 Mins
Facilitator
Simon Sparks
On Demand
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