Customer Excellence - Micro

An Introduction on how to access SEEDL Learning

Being new to a company can be an exciting yet daunting time. Learning how to navigate new technology, processes, and ways of working.  Getting to know new people and new environments. 

Learning, development, and training opportunities can help employees feel engaged from the get-go, so this course will give all new employees an understanding of how to access all available SEEDL trainings, helping them to understand the curriculum, how to use the platform, access handouts, recording and certificates. 

This is a short 20-minute informative webinar, applicable to all new employees wanting to learn how to get the best out of SEEDL learning and put in place their own learning plan.

Learning Objective

By the end of this webinar, you will have a better understanding of how to sign up to a learning event, how to access the learning event as well as download handouts and recordings.

You will gain an understanding of how to manage, review get the most from your learning account


There are no upcoming events at this time.

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You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.
If you go to the My Account area, you will see all the learning events you’ve attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you’ve attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessbile via the certificates tab on the My Account page.
Any courses or modules which are CPD accredited are clearly indicated
There may be an issue with your choice of speaker, please check your settings in Zoom.
Yes – our courses are designed to be accessed using any mobile device
On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you’re done!
20 Mins
Jo Nash
of Users who said they'd recommend this course.
On Demand
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in order to access events you must sign up for a SEEDL Account.
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