Planning and Research can really help you build your confidence before you approach your client or interact with a prospect for the...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
In a no normal world, how do you, as a leader, juggle what’s right for your business and people? How do we create calm in the continuous...
Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation...
Equality is not treating everyone the same: it is treating everyone fairly. This module is designed specifically for managers: how...
An introduction to Diversity and Inclusion outlining the nine protected characteristics and the importance of D&I within the workplace....
Excel has a number of functions specific to text rather than numbers. In this one-hour session we look at some of these, including...
This is a 5-part series though sessions don't need to be completed in succession. This one-hour session covers some popular hints...
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