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Workplace Readiness How to Write a Successful CV and Cover Letter module
Interview Readiness Part 1

How to Write a Successful CV and Cover Letter

Join this webinar to understand how to make sure your CV stands out from the crowd. We will discuss the importance of creating a well...

Next Event:
Date
Dec 10, 2024
Time
3:30 PM
Business Essentials Understanding, Preventing and Reporting Sexual Harassment in the Workplace module
Diversity and Inclusion

Understanding, Preventing and Reporting Sexual Harassment in the Workplace

This training course equips employees with the knowledge and tools to recognise, prevent, and report sexual harassment in the workplace....

Workplace Readiness Communicating Effectively in the Corporate World module
Communication in the Workplace

Communicating Effectively in the Corporate World

In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...

Next Event:
Date
Jan 7, 2025
Time
12:30 PM
Customer Service Excellence Leading a Customer Service Team module
Customer Service Leadership

Leading a Customer Service Team

Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...

Next Event:
Date
Jan 9, 2025
Time
5:00 PM
Workplace Readiness Managing Conflict within the Workplace to a Positive Conclusion module
Communication in the Workplace

Managing Conflict within the Workplace to a Positive Conclusion

Conflict is an inevitable part of any workplace, but when managed effectively, it can lead to innovation, stronger relationships, and...

Compliance Sexual Harassment in the Workplace module
Compliance

Sexual Harassment in the Workplace

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Jan 15, 2025
Time
3:30 PM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Jan 23, 2025
Time
12:30 PM
Customer Service Excellence Crisis Management & De-escalation module
Customer Operational Excellence

Crisis Management & De-escalation

Crisis Management & De-escalation provides essential skills for handling high-pressure situations effectively. This course focuses...

Next Event:
Date
Jan 29, 2025
Time
5:00 PM
Customer Service Excellence Dealing with Challenging Customers - Part 2 module
Customer Operational Excellence

Dealing with Challenging Customers - Part 2

Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...

Next Event:
Date
Jan 31, 2025
Time
9:30 AM
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