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On Grief and Grieving: Finding the Meaning of Grief Through the Five Stages of Loss

"On Grief and Grieving: Finding the Meaning of Grief Through the Five Stages of Loss" by Elisabeth Kübler-Ross and David Kessler is a seminal work that explores the complex and multifaceted experience of grief. Drawing on their extensive experience working with terminally ill patients and their families, Kübler-Ross and Kessler outline a framework for understanding the emotional journey of grief through the lens of five stages: denial, anger, bargaining, depression, and acceptance.

The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to be and Embrace Who You Are

"The Gifts of Imperfection: Let Go of Who You Think You're Supposed to Be and Embrace Who You Are" is a self-help book written by Brené Brown. The book explores the topic of self-acceptance and the importance of embracing imperfection in order to live a more authentic and fulfilling life. 

Presence: Bringing Your Boldest Self to Your Biggest Challenges

"Presence: Bringing Your Boldest Self to Your Biggest Challenges" is a self-help book by social psychologist Amy Cuddy that explores the concept of "presence" and how it can help us overcome self-doubt and perform at our best in high-pressure situations. The book is divided into three parts, each of which focuses on a different aspect of developing presence. 

The Straightforward Guide to Adult Safeguarding

"The Straightforward Guide to Adult Safeguarding" by Deborah Barnett is a comprehensive resource designed to provide clear and practical guidance for professionals working in the field of adult safeguarding. Barnett offers an accessible overview of the key concepts, principles, and practices involved in safeguarding vulnerable adults from abuse and neglect.

The Emotional Intelligence Quick Book

The Emotional Intelligence Quick Book by Travis Bradberry and Jean Greaves is a concise guide designed to help individuals understand and develop their emotional intelligence (EQ) skills. Drawing from their expertise in the field, Bradberry and Greaves provide practical strategies and actionable advice to enhance emotional intelligence in personal and professional settings. This summary explores the key ideas presented in the book, highlighting its value as a resource for those seeking to improve their EQ.

Author

The HBR Guide to Performance Management

The "HBR Guide to Performance Management" is a comprehensive and practical guide published by the Harvard Business Review, aimed at helping organisations and individuals enhance their performance management processes.

Author

You're Not Listening: What You're Missing and Why It Matters

You're Not Listening: What You're Missing and Why It Matters by Kate Murphy is a thought-provoking book that explores the art of listening and its profound impact on our relationships, well-being, and society as a whole. Murphy sheds light on the alarming decline of listening skills in our modern world and provides insightful perspectives and practical tips to become better listeners.

The Lost Art of Listening: How Learning to Listen Can Improve Relationships

The Lost Art of Listening: How Learning to Listen Can Improve Relationships by Michael P. Nichols is a book that explores the significance of listening in our personal and professional lives. Nichols explains that effective listening is a skill that can be learned and honed, and that it plays a crucial role in building and maintaining healthy relationships.

Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen explores the art of receiving feedback effectively and leveraging it for personal and professional growth. The book provides valuable insights, practical strategies, and real-life examples to help readers develop the skills necessary to receive feedback with openness and use it constructively.

Dare to Lead: Brave Work. Tough Conversations. Whole Hearts

Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. by Brené Brown is a powerful book that explores the qualities and behaviours of courageous leadership. Drawing from extensive research, personal stories, and practical examples, Brown offers insights and strategies to help leaders create positive and thriving work environments.

Employee Engagement 2.0: How to Motivate Your Team for High Performance

Employee Engagement 2.0: How to Motivate Your Team for High Performance by Kevin Kruse is a comprehensive guide that offers practical strategies for leaders to drive employee engagement and foster a high-performance work culture. Kruse draws from extensive research and interviews with top leaders to provide actionable insights on how to create an environment that motivates employees and maximises their potential.

The Wisdom of Menopause: Creating Physical and Emotional Health and Healing During the Change

The Wisdom of Menopause: Creating Physical and Emotional Health and Healing During the Change by Christiane Northrup is a comprehensive guide that explores the physical, emotional, and spiritual dimensions of menopause. Dr. Northrup, a renowned women's health expert, provides valuable insights and practical advice for women navigating this transformative stage of life.

Overwhelmed: Work, Love, and Play When No One Has the Time

Overwhelmed: Work, Love, and Play When No One Has the Time by Brigid Schulte is a thought-provoking exploration of the modern epidemic of overwhelm and its impact on various aspects of our lives. Schulte delves into the challenges individuals face in balancing work, family, and personal time, and offers insights into how we can reclaim our time and create a more fulfilling and balanced life.

The Workplace Bullying Handbook: How to Identify, Prevent and Stop a Workplace Bully

The Workplace Bullying Handbook: How to Identify, Prevent, and Stop a Workplace Bully by Paul Pelletier is a comprehensive guide that provides invaluable insights and practical strategies for addressing and eliminating workplace bullying. Pelletier, an expert in workplace bullying, offers a step-by-step approach to help individuals and organisations recognise, prevent, and effectively respond to this pervasive issue.

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong by Janelle Barlow and Claus Moller is an insightful book that challenges the traditional view of customer complaints and presents a new perspective on how organisations can leverage complaints to build customer loyalty. The authors argue that complaints should be seen as valuable feedback and opportunities for improvement rather than as negative incidents to be avoided or ignored.

The Stakeholder Strategy: Profiting from Collaborative Business Relationships

"The Stakeholder Strategy: Profiting from Collaborative Business Relationships" by Ann Svendsen is a comprehensive guide that emphasises the importance of building collaborative relationships with stakeholders to achieve business success. Svendsen argues that in today's complex and interconnected business environment, organisations must move beyond traditional transactional interactions and adopt a more strategic, partnership-oriented approach with their stakeholders.

Great One-on-One Meetings for Busy Managers: Manage your team in a way that's empowering for them and dependable for you

Great One-on-One Meetings for Busy Managers: Manage your team in a way that's empowering for them and dependable for you by Nick Robinson is a practical guidebook that offers valuable insights and strategies for conducting effective one-on-one meetings with team members. Recognising the challenges faced by busy managers, Robinson provides practical advice and actionable techniques to optimise these meetings, fostering stronger relationships and driving team performance.

Bribery and Corruption: Navigating the Global Risks

Bribery and corruption are major problems in the world today, and they pose significant risks to individuals, companies, and governments alike. Bribery and Corruption: Navigating the Global Risks, written by Brian P. Loughman, is a comprehensive guide to understanding and managing these risks. 

Good Grief

"Good Grief" by Granger E. Westberg is a compassionate and insightful guidebook that offers practical wisdom and emotional support to individuals navigating the challenging journey of grief. Drawing on his experience as a pastor, hospital chaplain, and grief counsellor, Westberg provides readers with a roadmap for coping with loss and finding healing in the midst of sorrow.

Author

The First-Time Manager

The First-Time Manager by Loren B. Belker, Jim McCormick, and Gary S. Topchik is a comprehensive guide specifically designed for individuals transitioning into their first leadership role. Packed with practical advice, real-world examples, and actionable strategies, this book equips new managers with the essential skills and knowledge needed to succeed in their managerial journey.

Author

Own Your Greatness: Overcome Impostor Syndrome, Beat Self-Doubt, and Succeed in Life

Own Your Greatness: Overcome Impostor Syndrome, Beat Self-Doubt, and Succeed in Life by Lisa Orbé-Austin and Richard Orbé-Austin is a transformative book that provides insights, strategies, and practical tools to help individuals overcome imposter syndrome and unleash their full potential. Drawing from their expertise as psychologists and executive coaches, the authors offer a comprehensive approach to address the psychological barriers that hold people back from embracing their greatness.

The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships

The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships by Randy J. Paterson is a practical and comprehensive guide designed to help individuals develop assertiveness skills in various aspects of their lives. With a focus on both work and personal relationships, this workbook offers valuable insights, exercises, and strategies to empower readers to communicate their needs effectively while maintaining healthy boundaries.

 

EU General Data Protection Regulation (GDPR) An Implementation and Compliance Guide

The fourth edition of the book "EU General Data Protection Regulation (GDPR) – An Implementation and Compliance Guide" provides a comprehensive and practical guide for organisations to navigate the complex landscape of the European Union's General Data Protection Regulation (GDPR). Written by a team of experts, including Alan Calder and Steve Watkins, this book serves as a valuable resource for businesses and individuals seeking to understand and comply with the GDPR.

Beliefs: Pathways to Health and Well-Being

Beliefs: Pathways to Health and Well-Being by Robert Dilts is a comprehensive exploration of the power of beliefs in shaping our experiences and influencing our behaviours. Dilts, a renowned expert in neuro-linguistic programming (NLP), provides readers with valuable insights, techniques, and strategies to examine and transform their belief systems, ultimately leading to enhanced health and well-being.

ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle

"ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle" by Michael J. Nick and Kurt Koenig is a comprehensive guide that introduces the concept of Return on Investment (ROI) selling and provides a structured approach for sales professionals to effectively quantify and communicate the financial benefits of their products or services to customers. Through a combination of theory, real-world examples, and practical tools, Nick and Koenig equip readers with the knowledge and skills they need to navigate the sales process and drive successful outcomes by focusing on ROI.

Winning with People: Discover the People Principles That Work for You Every Time

"Winning with People: Discover the People Principles That Work for You Every Time" by John C. Maxwell is a profound exploration of interpersonal relationships and the principles that underpin successful interactions with others. Maxwell, a renowned leadership expert, distils decades of experience and wisdom into practical advice that helps readers build stronger connections, communicate effectively, and influence others positively.

The Feedback Fix: Dump the Past, Embrace the Future, and Lead the Way to Change

The Feedback Fix: Dump the Past, Embrace the Future, and Lead the Way to Change by Joe Hirsch is a thought-provoking book that challenges traditional approaches to feedback and offers a fresh perspective on how leaders can create a culture of effective feedback in the workplace. Hirsch, an expert in organisational culture and leadership development, presents a compelling case for reimagining feedback as a forward-looking tool that inspires growth and drives positive change.

Send: Why People Email So Badly and How to Do It Better

Send: Why People Email So Badly and How to Do It Better by David Shipley and Will Schwalbe is a thought-provoking book that explores the common pitfalls and challenges of email communication. The authors shed light on why people often struggle to effectively convey their messages through email and provide practical advice on how to improve this essential form of communication.

The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace

The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace by Ron Friedman is a comprehensive guide that explores the elements and strategies necessary to create an exceptional work environment. Drawing from scientific research and real-world examples, Friedman provides valuable insights into the art and science behind building a thriving workplace that fosters engagement, productivity, and employee satisfaction.

The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life

The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life by Mark Manson is a thought-provoking self-help book that challenges conventional wisdom and offers a refreshing perspective on finding happiness and fulfilment. Through a combination of personal anecdotes, philosophical insights, and practical advice, Manson encourages readers to re-evaluate their priorities, embrace discomfort, and focus on what truly matters.

Extreme Ownership: How U.S. Navy SEALs Lead and Win

Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink and Leif Babin is a transformative book that draws on the authors' experiences as Navy SEAL officers to provide powerful lessons on leadership. Through captivating anecdotes and practical insights, Willink and Babin outline the principles of extreme ownership and demonstrate how they can be applied in any leadership role.

Awaken the Giant Within

"Awaken the Giant Within" by Tony Robbins is a self-help book that provides practical guidance for personal growth and transformation. The author is a well-known motivational speaker and self-help guru, and this book draws on his years of experience working with clients and studying the science of human behaviour. 

Author

The 4-Hour Workweek

The 4-Hour Workweek by Timothy Ferriss is a groundbreaking book that challenges conventional ideas about work and provides a blueprint for achieving lifestyle design and ultimate freedom. Ferriss presents a new way of thinking about work and productivity, advocating for efficiency, automation, and outsourcing to create a life of abundance and fulfilment.

Author

Emotional Intelligence: Why It Can Matter More Than IQ

In his groundbreaking book Emotional Intelligence: Why It Can Matter More Than IQ, author Daniel Goleman challenges the conventional notion that intelligence is solely defined by one's IQ. Goleman argues that emotional intelligence, which encompasses a set of skills related to understanding and managing emotions, plays a crucial role in personal and professional success.

The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over

The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over by Jack Schafer and Marvin Karlins is a practical guide to building rapport and trust in a variety of situations. Drawing on his experience as an FBI agent, Schafer provides insights into human behaviour and communication that can be applied in business, social, and personal relationships.

The Relaxation and Stress Workbook

"The Relaxation and Stress Reduction Workbook" is a self-help book written by Martha Davis, Elizabeth Robbins Eshelman, and Matthew McKay. The book is designed to help readers manage stress and anxiety through a variety of techniques and exercises. 

Breaking the Habit of Being Yourself: How to Lose Your Mind and Create a New

Breaking the Habit of Being Yourself: How to Lose Your Mind and Create a New One by Joe Dispenza is a powerful self-help book that explores the relationship between our thoughts, beliefs, and reality. Dispenza presents scientific research and practical techniques to help readers break free from self-destructive patterns and create a new, empowering identity.

Quiet: The Power of Introverts in a World That Can’t Stop Talking

"Quiet: The Power of Introverts in a World That Can't Stop Talking" by Susan Cain is a ground-breaking book that challenges the notion that extroversion is the only path to success in life and the workplace. The book draws on extensive research in psychology, neuroscience, and other fields to explore the unique strengths and challenges of introverts and provides valuable insights and strategies for achieving success and happiness as an introvert in a world that often favours extroversion. 

The Leadership Challenge

"The Leadership Challenge" by James Kouzes and Barry Posner is a classic book on leadership that provides a comprehensive overview of the essential principles of effective leadership. The authors draw on extensive research and real-world examples to illustrate their points and offer practical tips and strategies for putting the principles of the book into practice. 

Author

The Squiggly Career

The Squiggly Career by Helen Tupper and Sarah Ellis is a thought-provoking and insightful guide that challenges traditional notions of career paths and encourages readers to embrace a more dynamic and flexible approach to work in our rapidly changing world. The book presents a refreshing perspective on careers, urging individuals to navigate their professional lives with agility, curiosity, and resilience. 

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The Power of Mindset: 14 Life-Changing Principles on How to Achieve True Happiness and Success

The Power of Mindset: 14 Life-Changing Principles on How to Achieve True Happiness and Success is a transformative book that delves into the concept of mindset and its profound impact on our lives. Authored by an expert in personal development, this book presents 14 key principles that can help individuals harness the power of their mindset to create a life filled with happiness and success.

The Adult Safeguarding Practice Handbook

"The Adult Safeguarding Practice Handbook" by Kate Spreadbury serves as a comprehensive guide for professionals working in the field of adult safeguarding. The book provides practical advice, tools, and resources to support effective safeguarding practices and protect vulnerable adults from abuse and neglect.

The Performance Appraisal Toolkit

"The Performance Appraisal Tool Kit: Redesigning Your Performance Review Template to Drive Individual and Organisational Change" by Paul Falcone is a comprehensive guide aimed at managers and organisations looking to transform their performance appraisal processes. This book offers practical insights and resources to help address the limitations of traditional performance reviews and turn them into a more effective and growth-oriented tool.

When I Say No, I Feel Guilty

When I Say No, I Feel Guilty by Manuel J. Smith is a timeless classic that offers valuable insights and practical techniques for developing assertiveness and effective communication skills. This book serves as a guide for individuals who struggle with setting boundaries, saying no, and expressing their needs without feeling guilty. Through a comprehensive exploration of assertiveness, guilt, and communication patterns, Smith empowers readers to overcome these challenges and lead more authentic and fulfilling lives.

Primal Leadership: Unleashing the Power of Emotional Intelligence

Primal Leadership: Unleashing the Power of Emotional Intelligence by Daniel Goleman, Richard Boyatzis, and Annie McKee explores the role of emotional intelligence (EI) in effective leadership. Drawing on extensive research and practical insights, the authors demonstrate how emotional intelligence influences leaders' ability to inspire, motivate, and create positive work environments.

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The Five Voices: How to Communicate Effectively with Everyone You Lead

The Five Voices: How to Communicate Effectively with Everyone You Lead by Jeremie Kubicek and Steve Cockram is a dynamic book that provides a unique framework for understanding and improving communication within leadership teams and organisations. Based on the concept of five distinct leadership voices, this book helps leaders identify their own communication styles and those of their team members, ultimately fostering better collaboration, decision-making, and organisational success.

Manage Up!: The Ultimate Guide to Managing Your Manager

Manage Up!: The Ultimate Guide to Managing Your Manager by Jacqueline Ross is a comprehensive guide that provides practical strategies for successfully managing the relationship with your manager and maximising your professional growth. Drawing on her extensive experience in leadership development and coaching, Ross offers valuable insights, tips, and techniques for building a productive and collaborative partnership with your manager.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston is a captivating book that explores the power of listening and its potential to create meaningful connections with others. Goulston reveals essential strategies and techniques for enhancing communication skills, building trust, and fostering deep understanding.

Essentialism: The Disciplined Pursuit of Less

Essentialism: The Disciplined Pursuit of Less by Greg McKeown is a thought-provoking book that challenges the prevailing notion that more is always better and offers a fresh perspective on how to live a more meaningful and purposeful life. McKeown introduces the concept of essentialism, which involves deliberately and consciously choosing the few vital things that truly matter and eliminating the rest.

The Miracle of Mindfulness: An Introduction to the Practice of Meditation

The Miracle of Mindfulness: An Introduction to the Practice of Meditation by Thich Nhat Hanh is a renowned book that offers readers an insightful and practical guide to mindfulness and meditation. Written by the esteemed Buddhist monk, Thich Nhat Hanh, this book introduces the concept of mindfulness and demonstrates how it can bring about profound transformation and inner peace.

The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance

"The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance" by Adrian Gostick and Chester Elton is a motivational and insightful book that explores the powerful impact of recognition in the workplace. Through extensive research and real-world examples, the authors demonstrate how simple acts of appreciation and acknowledgment can transform employee engagement, retention, and performance.

When Cultures Collide: Leading Across Cultures

When Cultures Collide: Leading Across Cultures by Richard Lewis is an insightful and comprehensive book that delves into the complexities of cross-cultural communication and leadership. Drawing upon his extensive experience as a linguist and international business consultant, Lewis provides a framework to understand cultural differences and offers practical strategies for effective leadership in diverse cultural contexts.

Co-Active Coaching: Changing Business, Transforming Lives

"Co-Active Coaching: Changing Business, Transforming Lives" by Henry Kimsey-House, Karen Kimsey-House, Phillip Sandahl, and Laura Whitworth offers a comprehensive approach to coaching in a business context. The authors introduce the Co-Active Coaching model, which emphasizes the importance of building strong relationships, exploring values and beliefs, and developing strategies for creating change. 

How to Stop Negative Thinking

"How to Stop Negative Thinking" by Chase Hill offers a comprehensive guide to overcoming the destructive patterns of negative thinking that often plague individuals' lives. Drawing from personal experience and psychological research, Hill provides practical strategies and techniques for cultivating a more positive mindset and achieving greater mental well-being.

Conscious Inclusion

"Conscious Inclusion" by Catherine Garrod explores the imperative of fostering diversity and inclusivity within organisations to achieve greater success and innovation. Garrod, drawing from her extensive experience in organisational development and diversity training, provides actionable strategies and insights for cultivating inclusive workplaces where all individuals feel valued and empowered.

Author

Email: A Write It Well Guide

Email: A Write It Well Guide by Janis Fisher Chan is a comprehensive resource that aims to improve readers' email writing skills. The book provides practical guidance, strategies, and examples to help individuals write clear, concise, and professional emails in various contexts.

Author

Remote Work Revolution: Succeeding from Anywhere

"Remote Work Revolution: Succeeding from Anywhere" by Tsedal Neeley is a book that explores the challenges and opportunities of remote work and provides practical guidance for individuals and organisations to succeed in a remote work environment. The author is a professor at Harvard Business School and a leading expert on remote work. 

Unsubscribe: How to Kill Email Anxiety, Avoid Distractions and Get Real Work Done

Unsubscribe: How to Kill Email Anxiety, Avoid Distractions, and Get Real Work Done is a book by Jocelyn K. Glei that offers practical strategies for managing email overload and regaining control over your workday. The book is based on the premise that email has become a major source of distraction and anxiety for many people, and that it is possible to reclaim your time and focus by adopting a more intentional and mindful approach to email. 

Mindset: Changing the Way You Think to Fulfil Your Potential

Mindset: Changing the Way You Think to Fulfil Your Potential by Carol Dweck is a transformative book that explores the power of mindset in shaping our abilities, achievements, and personal growth. Dweck introduces the concept of a growth mindset versus a fixed mindset and demonstrates how adopting a growth mindset can lead to greater fulfilment and success in various areas of life.

Inclusive Leadership

"Inclusive Leadership" by Charlotte Sweeney is a comprehensive guide to cultivating inclusive leadership practices within organisations. Sweeney, drawing from her extensive experience in diversity and inclusion consulting, offers actionable strategies and insights for leaders at all levels to foster diverse and inclusive workplaces where all individuals feel valued and empowered.

Author

Personal Branding for Dummies

Personal Branding for Dummies by Susan Chritton is a comprehensive guide that demystifies the concept of personal branding and provides practical advice for individuals looking to develop and enhance their personal brand. The book offers step-by-step instructions, actionable strategies, and real-life examples to help readers understand the importance of personal branding and how to effectively communicate their unique value to the world.

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

"Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling" by Art Sobczak is a definitive guide that transforms traditional cold calling into a strategic and effective process. Published in 2010, Sobczak draws on his extensive experience in sales to provide a comprehensive framework for sales professionals to master the art of making "smart" calls and achieve success in their prospecting efforts.

Managing Up: How to Move Up, Win at Work, and Succeed with Any Type of Boss

Managing Up: How to Move Up, Win at Work, and Succeed with Any Type of Boss by Mary Abbajay is a comprehensive guide that offers practical strategies for effectively managing the boss-employee relationship and advancing in your career. Abbajay provides insights, tools, and techniques for navigating various types of bosses, building strong relationships, and achieving success in the workplace.

Remote: Office Not Required

"Remote: Office Not Required" by Jason Fried and David Heinemeier Hansson is a book that explores the benefits and challenges of remote work and provides practical guidance for building a successful remote team and culture. The authors are the founders of Basecamp, a software company that has been fully remote since its inception. 

Author

The Mindful Way Workbook: An 8-Week Program to Free Yourself from Depression and Emotional Distress

The Mindful Way Workbook: An 8-Week Program to Free Yourself from Depression and Emotional Distress is an invaluable resource for individuals seeking to overcome depression and manage emotional distress. Written by John Teasdale, Mark Williams, and Zindel Segal, this workbook provides a comprehensive and practical guide to utilising mindfulness-based cognitive therapy (MBCT) as a means of achieving lasting emotional well-being.

The Anxiety and Phobia Workbook

The Anxiety and Phobia Workbook by Edmund J. Bourne is a comprehensive self-help guide designed to assist individuals in managing and overcoming anxiety and phobias. With its practical approach and evidence-based techniques, the book has become a trusted resource for those seeking to improve their mental well-being.

The Ultimate Guide to Remote Work: How to Grow, Manage and Work with Remote Teams

"The Ultimate Guide to Remote Work: How to Grow, Manage, and Work with Remote Teams" is a comprehensive guide to remote work, offering insights and practical advice for both remote workers and managers. The book is written by Zapier, a company that provides automation tools for remote teams, and draws on their own experiences as well as extensive research and case studies. 

Leadership: The Power of Emotional Intelligence

Leadership: The Power of Emotional Intelligence by Daniel Goleman explores the crucial connection between emotional intelligence (EI) and effective leadership. Drawing on extensive research and case studies, Goleman reveals how emotional intelligence skills can elevate leaders to new levels of success. This book explores the transformative impact of emotional intelligence on leadership.

The Nordstrom Way to Customer Service Excellence

"The Nordstrom Way to Customer Service Excellence" is a book written by Robert Spector and Patrick D. McCarthy that explores the customer service philosophy and practices of Nordstrom, one of America's most successful retailers. The book provides insights into the Nordstrom approach to customer service, and how it has enabled the company to build a loyal customer base and achieve sustained success. 

Burnout: The Secret to Unlocking the Stress Cycle

Burnout: The Secret to Unlocking the Stress Cycle by Emily Nagoski and Amelia Nagoski is a comprehensive guide that explores the science behind burnout and offers practical strategies for managing and recovering from stress. Drawing from research in psychology, neuroscience, and physiology, the authors provide valuable insights and tools to help individuals understand and address the complexities of burnout.

Author

Me 2.0: Build a Powerful Brand to Achieve Career Success

Me 2.0: Build a Powerful Brand to Achieve Career Success by Dan Schawbel is a comprehensive guide that offers valuable insights and practical advice on building a personal brand in the digital age. Schawbel, an expert in personal branding and career development, provides readers with a step-by-step approach to leveraging social media, networking, and self-promotion to establish a strong personal brand that aligns with their career goals.

The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team's Success

The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team's Success by Anna Carroll is a comprehensive guide that explores the importance of providing regular and effective feedback in the workplace. Carroll, an experienced leadership coach and consultant, offers practical strategies and insights to help managers and team leaders enhance their feedback skills and create a culture of continuous improvement.

Renewing Your Customer

"Renewing Your Customer" by Craig Bailey is a comprehensive guide that delves into the critical aspects of managing customer renewals, emphasising strategies for maintaining strong client relationships and ensuring ongoing business growth. Bailey leverages his extensive experience in customer relationship management to provide actionable insights and practical techniques for businesses looking to maximise their customer retention rates and create lasting loyalty.

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The Imposter Syndrome Remedy: A 30-Day Action Plan to Stop Feeling Like a Fraud

The Imposter Syndrome Remedy: A 30-Day Action Plan to Stop Feeling Like a Fraud by E.V. Estacio is a practical and actionable guide designed to help individuals overcome imposter syndrome—the persistent feeling of inadequacy and the fear of being exposed as a fraud. Estacio provides a comprehensive 30-day action plan that combines self-reflection exercises, mindset shifts, and specific strategies to help readers break free from self-doubt and embrace their true capabilities.

Project Management: A Systems Approach to Planning, Scheduling and Controlling

"Project Management: A Systems Approach to Planning, Scheduling, and Controlling" by Harold Kerzner is a comprehensive guide to project management, providing a detailed overview of the key concepts, principles, and techniques involved in managing projects effectively. The book covers all aspects of project management, from planning and scheduling to budgeting and risk management, making it an indispensable resource for project managers of all experience levels. 

Bullying in the Workplace: The Complete Guide to Dealing with Bullying in the Workplace, Bullying Prevention and Intervention

Bullying in the Workplace: The Complete Guide to Dealing with Bullying in the Workplace, Bullying Prevention and Intervention by Cathy Hunt is a comprehensive book that explores the pervasive issue of workplace bullying and provides valuable insights and strategies for individuals and organisations to address and combat this problem. With a focus on both prevention and intervention, Hunt offers a wealth of information and practical advice to create a healthier and more respectful work environment.

Writing Effective Email: Improving Your Electronic Communication

Writing Effective Email: Improving Your Electronic Communication by Nancy Flynn is a comprehensive guidebook that aims to enhance readers' skills in crafting clear, concise, and professional emails. Flynn recognises the growing importance of email communication in today's digital age and provides practical strategies and tips to help readers communicate effectively through this medium.

Neurodiversity in the Workplace

"Neurodiversity in the Workplace" by HR Review explores the concept of neurodiversity and its implications for creating more inclusive workplaces. The book delves into the unique strengths and challenges of individuals with neurodivergent conditions such as autism, ADHD, dyslexia, and Tourette syndrome, and provides practical guidance for organisations seeking to harness the talents of neurodiverse individuals.

The Art of Mentoring: Lead, Follow and Get out of the Way

"The Art of Mentoring: Lead, Follow and Get Out of the Way" by Shirley Peddy is a comprehensive guide to mentoring in a business context. The author emphasizes the importance of building strong relationships, setting goals, providing feedback, and developing the skills and knowledge needed to succeed as a mentor or mentee. 

Sales Management Simplified

"Sales Management Simplified: The Straight Truth About Getting Exceptional Results from Your Sales Team" by Mike Weinberg is a practical guide to sales management, focusing on the key principles and practices that are essential for success in today's competitive business environment. The author draws on his extensive experience as a sales consultant and trainer to provide a straightforward approach to sales management that emphasizes the importance of setting clear expectations, providing coaching and feedback, and holding salespeople accountable for their performance. 

Mindfulness: An Eight-Week Plan for Finding peace in a Frantic World

"Mindfulness: An Eight-Week Plan for Finding Peace in a Frantic World" by Mark Williams and Danny Penman is a practical guide to developing mindfulness skills. The book is based on the authors' own experiences with mindfulness, as well as their work with clients and students. 

Delegate: Learn How to Let Go with Confidence and Get More Done

Delegate: Learn How to Let Go with Confidence and Get More Done by Kate Keenan is a practical guide that offers insights and strategies for effective delegation. Recognising that many individuals struggle to delegate tasks due to a fear of losing control or a lack of trust in others, Keenan provides step-by-step advice to overcome these barriers and leverage delegation as a tool for increased productivity and personal growth.

The Little Red Book of Selling

"The Little Red Book of Selling" by Jeffrey Gitomer is a compact yet powerful guide that provides essential principles and strategies for achieving success in sales. Gitomer, a sales expert and motivational speaker, distils his extensive experience into a concise and engaging handbook designed to help sales professionals enhance their skills and achieve greater results.

The Mentor's Guide: Facilitating Effective Relationships

The Mentor's Guide: Facilitating Effective Learning Relationships by Lois J. Zachary is a comprehensive and practical resource for both mentors and mentees. Lois Zachary, an expert in the field of mentoring, provides guidance, insights, and actionable strategies for fostering productive and meaningful mentoring relationships. The book is widely regarded as a foundational text for anyone involved in mentoring, whether in professional, educational, or personal contexts.

Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling

"Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling" by Jeb Blount is a comprehensive and actionable guide that addresses the critical aspect of prospecting in the sales process. Blount, a renowned sales expert, shares insights and strategies to help sales professionals fill their pipelines with high-quality leads and consistently open valuable sales conversations.

First Impressions: What You Don't Know About How Others See You

First Impressions: What You Don't Know About How Others See You by Ann Demarais and Valerie White is a fascinating exploration of the psychology behind first impressions and how they shape our interactions with others. The book provides valuable insights and practical techniques for making a positive impact from the moment we meet someone.

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson is a comprehensive guide that equips readers with practical techniques to enhance their customer service skills and deliver exceptional experiences. The book offers actionable strategies, tips, and insights for individuals and teams seeking to improve their customer service performance.

Thriving as a Remote Customer Service Representative

Thriving as a Remote Customer Service Representative by Ash Layna is a comprehensive guide that equips individuals with the necessary skills and strategies to excel in the field of remote customer service. With the rise of remote work opportunities, the book serves as a valuable resource for those seeking to adapt to the evolving nature of customer service roles in the digital age.

Getting Things Done: The Art of Stress-Free Productivity

"Getting Things Done: The Art of Stress-Free Productivity" is a book by David Allen that offers a comprehensive system for managing tasks and projects in a stress-free manner. The book is based on the premise that most people have too many demands on their time and attention, and that it is essential to have a reliable system in place to manage these demands effectively.

Interview Like Yourself… No, Really!: Follow Your Strengths and Skills to get the Job

"Interview Like Yourself...No, Really!: Follow Your Strengths and Skills to Get the Job" by Jezra Kaye is a practical guide to interviewing that explains the importance of being true to oneself and leveraging one's unique strengths and skills to stand out from the competition. 

Death by Meeting: A Leadership Fable... About Solving the Most Painful Problem in Business

"Death by Meeting: A Leadership Fable... About Solving the Most Painful Problem in Business" by Patrick Lencioni is a thought-provoking book that confronts the common problem of ineffective and tedious business meetings. Lencioni, well-versed in organisational health and leadership, weaves a compelling narrative that not only educates but also provides valuable guidance on turning meetings from uninspiring and time-consuming rituals into engaging and results-driven interactions.

Who: The A Method for Hiring

Who: The A Method for Hiring by Geoff Smart and Randy Street provides a systematic and practical approach to hiring top talent. The authors introduce the A Method, a step-by-step process designed to help organisations make effective hiring decisions and build high-performing teams.

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The Charisma Myth: Master the Art and Science of Personal Magnetism

The Charisma Myth by Olivia Fox Cabane is a book that offers readers a comprehensive guide to developing and cultivating charisma. Cabane argues that charisma is not an innate quality that some people are born with, but rather a set of learned behaviours and practices that anyone can acquire with time and effort.

Get Your Inbox Down to Zero: from How to be a Productivity Ninja

Get Your Inbox Down to Zero: from How to be a Productivity Ninja by Graham Allcott is a practical guide that provides strategies and techniques for managing email overload and achieving an empty inbox. With a focus on productivity and efficiency, the book offers actionable advice to help individuals regain control over their email and increase their overall effectiveness. 

Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude

Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude by Mark Murphy introduces a unique approach to hiring that goes beyond skills and focuses on assessing candidates' attitudes and cultural fit. Murphy argues that hiring individuals with the right attitude is essential for long-term success and offers practical strategies for identifying and selecting candidates with the desired attitude.

The Art of Closing the Sale

"The Art of Closing the Sale" by Brian Tracy is a classic guide to the art of selling. The book offers a comprehensive framework for the sales process, from prospecting and qualifying leads to closing the sale and following up with customers. 

Team Genius: The New Science of High-Performing Organisations

Team Genius: The New Science of High-Performing Organisations by Rich Karlgaard and Michael S. Malone is a thought-provoking exploration of the science and psychology behind high-performing teams and organisations. Drawing on extensive research, real-world examples, and engaging anecdotes, the book provides valuable insights into what makes teams truly exceptional and how leaders can foster environments that encourage innovation, collaboration, and excellence.

Everyone Included

"Everyone Included" by Helen May is a compelling exploration of the importance of inclusive education and its transformative power in shaping more equitable societies. May, drawing from her extensive background in education and inclusive practices, provides a comprehensive overview of the principles, challenges, and benefits of inclusive education.

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Anti Money Laundering: What you Need to Know

Anti-Money Laundering: What You Need to Know by Susan Grossley is a concise and accessible guide that provides readers with a foundational understanding of money laundering and its implications. Geared towards individuals and organisations seeking a clear overview of the topic, Grossley's book offers key insights and practical advice to enhance awareness and compliance with anti-money laundering (AML) regulations.

Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time

Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time is a book by Brian Tracy that provides practical strategies for overcoming procrastination and managing time more effectively. The book's title is based on a quote by Mark Twain, who said, "Eat a live frog first thing in the morning and nothing worse will happen to you the rest of the day." 

The Hamster Revolution: How to Manage Your Email Before it Manages You

"The Hamster Revolution: How to Manage Your Email Before It Manages You" by Mike Song, Vicki Halsey, and Tim Burress is a practical guide to managing email overload in the workplace. The book offers a step-by-step approach to help readers regain control of their inboxes, become more efficient, and reduce stress. 

Managing Up: How to Forge an Effective Relationship with Those Above You

Managing Up: How to Forge an Effective Relationship with Those Above You by Rosanne Badowski is a comprehensive guide that offers practical advice and strategies for building strong relationships with superiors. Drawing on her extensive experience as an executive assistant to former General Electric CEO Jack Welch, Badowski provides valuable insights on managing upwards and leveraging that relationship for personal and professional growth.

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees and Change the World

"The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World" is a book written by John R. DiJulius III, a leading expert on customer service and the founder of The DiJulius Group, a consulting firm that helps businesses improve their customer experience. In the book, DiJulius provides a step-by-step guide to creating a customer-centric business and revolutionising the way companies approach customer service. 

The Promise of Sleep

The Promise of Sleep is a book by William C. Dement, a leading expert in sleep medicine, that explores the vital connection between health, happiness, and a good night's sleep. The book covers a wide range of topics, from the history of sleep research to the latest advances in sleep medicine and offers practical tips for improving sleep habits.

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The One Minute Manager

The One Minute Manager" by Ken Blanchard and Spencer Johnson is a concise, practical guide to effective management. The book is written in a story format that follows a young man's journey to find a "One Minute Manager" who can teach him how to become an effective manager himself. 

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Influencing Virtual Teams: 17 Tactics That Get Things Done With Your Remote Employees

"Influencing Virtual Teams: 17 Tactics That Get Things Done with Your Remote Employees" by Hassan Osman is a practical and insightful guide that delves into the nuances of leading and influencing remote teams effectively. With the rise of remote work, this book offers essential strategies for managers and leaders to navigate the challenges of distance and create a cohesive and productive virtual team environment.

Selling Value: Key Principles of Value-Based Selling

"Selling Value: Key Principles of Value-Based Selling" by Don Hutson is a comprehensive guide that delves into the principles and strategies of value-based selling. In this book, Hutson provides readers with practical insights and actionable techniques to effectively communicate and deliver value to customers in sales interactions. Through a combination of theory, real-world examples, and step-by-step guidance, Hutson equips sales professionals with the tools they need to differentiate themselves from competitors and win more business by focusing on value.

The Art of Dealing with People

The Art of Dealing with People by Les Giblin is a book that offers practical advice for building strong relationships with others. The author argues that success in business and life depends largely on our ability to connect with and influence others, and that this ability can be developed through deliberate practice and attention to certain key principles.

Insight Selling: Surprising Research on What Sales Winners Do Differently

"Insight Selling: Surprising Research on What Sales Winners Do Differently" by Mike Schultz and John E. Doerr is a definitive guide that delves into the strategies and practices that set successful sales professionals apart. Published in 2014, the book is based on extensive research conducted by RAIN Group, a sales training and performance improvement company founded by Schultz and Doerr. Through their findings, the authors explore the concept of insight selling and provide actionable insights to help salespeople elevate their approach and achieve greater success in a competitive sales landscape.

Mentoring 101: What Every Leader Needs to Know

Mentoring 101: What Every Leader Needs to Know by John C. Maxwell is a practical guide that explores the art and science of mentoring. John Maxwell, a renowned leadership expert and author, draws from his extensive experience to provide valuable insights and actionable strategies for effective mentoring.

The 5 Levels of Leadership: Proven Steps to Maximise Your Potential

"The 5 Levels of Leadership: Proven Steps to Maximize Your Potential" by John C. Maxwell is a comprehensive guide that outlines a structured framework for leadership development, enabling readers to ascend through different levels of leadership effectiveness and ultimately reach their maximum potential as leaders. The book is a practical resource that provides valuable insights, actionable strategies, and real-world examples to empower leaders at all stages of their journey.

The Performance Appraisal Question and Answer Book: A Survival Guide for Managers

"The Performance Appraisal Question and Answer Book: A Survival Guide for Managers" by Dick Grote is a comprehensive resource designed to assist managers in navigating the complexities of performance appraisals. Grote, a renowned expert in performance management, provides a practical guide filled with questions and answers to address the challenges managers face during the performance review process.

Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales

"Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales" by Mike Brooks is a comprehensive guide designed to equip sales professionals with effective scripts and strategies for successful telephone conversations. Brooks, a renowned sales trainer and expert, provides a valuable resource filled with word-for-word scripts and practical advice to help individuals master the art of phone-based selling.