Modules

Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation...

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting. ...

This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

The stakeholder management process is critical as it is the lifeline to effective business relationships.  Each stakeholder is...

This session focuses on effective problem solving, understanding how to identify the root cause of a problem. It will also determine...

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...