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Customer Strategic Excellence

Stakeholder Management

The stakeholder management process is critical as it is the lifeline to effective business relationships. 
Each stakeholder is unique, and has different needs and wants, as well as different corporate goals and strategy. 

Appreciate how you can identify all these needs, and adopt techniques that ensure each relationship is healthy and productive. 

Objective:

Understand why having a considered stakeholder management plan should be a top priority, and understand the necessary steps in the stakeholder management process. 

Agenda:

  • Definitions;
  • The stakeholder management process;
  • Stakeholder Management Plan;
  • Case studies.

Events

Date
Jan 27, 2025
Time
3:30 PM

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Related SEEDL Summaries

The Stakeholder Strategy: Profiting from Collaborative Business Relationships

The Stakeholder Strategy: Profiting from Collaborative Business Relationships

"The Stakeholder Strategy: Profiting from Collaborative Business Relationships" by Ann Svendsen is a comprehensive guide that emphasises the importance of building collaborative relationships with stakeholders to achieve business success. Svendsen argues that in today's complex and interconnected business environment, organisations must move beyond traditional transactional interactions and adopt a more strategic, partnership-oriented approach with their stakeholders.

View The Stakeholder Strategy: Profiting from Collaborative Business Relationships
Managing for Stakeholders: Survival, Reputation, and Success

Managing for Stakeholders: Survival, Reputation, and Success

“Managing for Stakeholders: Survival, Reputation, and Success" by R. Edward Freeman, Jeffrey S. Harrison, and Andrew C. Wicks is a comprehensive examination of stakeholder theory and its application in modern business. The book argues that organisations should prioritise the interests of all stakeholders—not just shareholders—to achieve long-term success and sustainability. This approach, known as stakeholder management, involves identifying, understanding, and balancing the needs and concerns of various groups that are affected by or can affect the organisation.

View Managing for Stakeholders: Survival, Reputation, and Success
Winning with People: Discover the People Principles That Work for You Every Time

Winning with People: Discover the People Principles That Work for You Every Time

"Winning with People: Discover the People Principles That Work for You Every Time" by John C. Maxwell is a profound exploration of interpersonal relationships and the principles that underpin successful interactions with others. Maxwell, a renowned leadership expert, distils decades of experience and wisdom into practical advice that helps readers build stronger connections, communicate effectively, and influence others positively.

View Winning with People: Discover the People Principles That Work for You Every Time

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Duration
60 minutes
Facilitator
Simon Sparks
Quiz
No
Certificate
Yes
Recommendation
100%
of Users who said they'd recommend this course.
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