Customer Strategic Excellence

Understanding the Human Buying Psychology

This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and I understand the mental thought process we go through before making a decision to buy. This interactive and practical session allows you to then see how aligned your steps of your sales process are. Delivered by a certified trainer with a credible track record in sales.

Objective:

Understand the mental thought process that a person goes through before making a decision to buy and how it aligns to a sales process

Agenda: 

  • Human Buying Process
  • Sales Process
  • Building and justifying Value

Events

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FAQ's

If you go to the My Account area, you will see all the learning events you’ve attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.
If you go to the My Account area, you will see all the learning events you’ve attended. You can access the recording of any session you attended for 30 days afterwards.
They will be emailed to you automatically and are accessbile via the certificates tab on the My Account page.
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Duration
60 Mins
Facilitator
Jo Shepherd