During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...
This session focuses on effective problem solving, understanding how to identify the root cause of a problem. It will also determine...
Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...
Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
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