Language

Communication Skills

Effective Verbal Communication

This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client excellence, which can result in better outcomes for the client and the business.

Agenda:

  • What is Verbal Communication?
  • Verbal Communication Skills
  • Communication as a Two Way Process
  • Opening and Closing Communications 

Events

Date
Dec 4, 2024
Time
11:00 AM
Date
Jan 8, 2025
Time
5:00 PM
Date
Feb 28, 2025
Time
9:30 AM

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Duration
60 minutes
Facilitator
Simon Sparks
Quiz
Yes
Certificate
Yes
Recommendation
98.15%
of Users who said they'd recommend this course.
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