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Upcoming Events

today
2:00 PM
Customer Service Excellence

Influencing Skills Live

What are influencing skills and why are they so important? In this session, we will explore some of the...

today
3:30 PM
Customer Service Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth...

tomorrow
9:30 AM
Customer Service Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to...