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Hospitality

Hospitality Management - Driving Success through Collaboration module

Hospitality Management

Hospitality Management - Driving Success through Collaboration

During this course, we’ll explore the core competencies needed to thrive in a hospitality leadership position. Whether a department...

Hospitality

Hospitality Management - How to Effectively Lead and Influence your Team module

Hospitality Management

Hospitality Management - How to Effectively Lead and Influence your Team

In this course we will be drilling down into what makes an effective leader to ensure the business needs and targets are met, by influencing...

Hospitality

Steps to a Great Service - Hospitality module

Hospitality Customer Service

Steps to a Great Service - Hospitality

This course takes inspiration from those and specific skills required to thrive in a customer facing hospitality environment. Dealing...

Hospitality

One Service - Hospitality module

Hospitality Customer Service

One Service - Hospitality

Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer and learn how to recognise...

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