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Hospitality

Hospitality Management - How to Effectively Lead and Influence your Team module

Hospitality Management

Hospitality Management - How to Effectively Lead and Influence your Team

In this course we will be drilling down into what makes an effective leader to ensure the business needs and targets are met, by influencing...

Steps to a Great Service in Retail module

Retail Customer Service

Steps to a Great Service in Retail

This course takes inspiration from those people and specific skills required to thrive in a customer facing retail environment. This...

One Service - Retail module

Retail Customer Service

One Service - Retail

Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer in a retail environment,...

Hospitality

Steps to a Great Service - Hospitality module

Hospitality Customer Service

Steps to a Great Service - Hospitality

This course takes inspiration from those and specific skills required to thrive in a customer facing hospitality environment. Dealing...

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