SeedL Enterprise - Client Toolkit

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive...

Have you ever doubted your abilities or felt like a fraud, like you don't belong where you are? - If you answer yes, join this...

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Employee engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature...

During this course, we’ll explore the core competencies needed to thrive in a retail leadership position. Whether a department head...

This session focuses on effective problem solving, understanding how to identify the root cause of a problem. It will also determine...

How to communicate effectively & clearly within different cultures. Tips and techniques as well as etiquette to help employees...

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Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation...

How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...

The pressure of an increasingly demanding work culture is a big challenge to society’s mental health. Trying to achieve a healthy...

The menopause can affect woman at different ages in different ways. Every woman will experience menopause – but your experience...

During this course, we’ll explore the core competencies needed to thrive in a hospitality leadership position. Whether a department...

During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...

Gain an understanding of how to be an effective follower, able to stand up for and stand up to the leader! We cover the importance...

PowerPoint is in use everywhere in business, but few people have been trained in its use. In this session we look at some of the rarer...

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...

Do you have a mindset for success? Whether these goals are for business, home, family, or self-improvement, setting your mindset for...

Would you be able to recognise the signs and symptoms if you or one of your co-workers was suffering with a mental health condition?...

This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...

The stakeholder management process is critical as it is the lifeline to effective business relationships.  Each stakeholder is...

Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

You need to relax more: if it were as easy as that none of us would be stressed! Understand why a lack of sleep and relaxation is so...

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...

With mental wellness becoming a focused issue in a post pandemic world, this course will equip you with the knowledge to identify those...

We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations....

This is part 2 of our 2-part Mental Health First Aid course. Gain essential, practical skills to support people experiencing a decline...

Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions and how they affect our behaviour...

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...

Mindfulness is the human ability to be fully present and in the moment. way to slow down your racing mind and help you let go of negative...

Have you ever tried to change a habit, negative thought, or emotional reaction and struggled to make that change stick? If you struggled...

Microsoft 365 now includes some amazing features, and in this one-hour session we discover how a plain text file can become a fabulous...