Customer Delivery Excellence

Understanding Style Awareness and Managing Personalities

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating client excellence through relationship building. To better understand your own personality traits and that of others and help you build collaborative and positive relationships within the workplace


This session is designed to help you to adapt your style to build rapport and create a close and harmonious relationship.


  • Communication Styles
  • Acknowledge Your Communication Style
  • Appreciation of Different Styles 


Mar 7, 2024
11:00 AM
Apr 3, 2024
5:00 PM
Jun 3, 2024
11:00 AM

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60 Mins
Simon Sparks
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