During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...
Thinking about your people and how you communicate with them isn't always consistent. Equally, we all strive as managers to have...
Often used synonymously, management and leadership require many different qualities. This session will explore these, before giving...
This session is designed to help you present in a creative and engaging way. How do you inspire your audience through your delivery...
This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
Planning and Research can really help you build your confidence before you approach your client or interact with a prospect for the...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
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