Often used synonymously, management and leadership require many different qualities. This session will explore these, before giving...
This session is designed to help you present in a creative and engaging way. How do you inspire your audience through your delivery...
This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
Planning and Research can really help you build your confidence before you approach your client or interact with a prospect for the...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
In a no normal world, how do you, as a leader, juggle what’s right for your business and people? How do we create calm in the continuous...
Explore how to be a positive influence on your team to aid in the success of your organisation and how to engage in effective negotiation...
Equality is not treating everyone the same: it is treating everyone fairly. This module is designed specifically for managers: how...
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