Are you new to line management and lack the confidence about 121s or general conversations? This short session takes a look at some of the conversation styles you can utilise to be more aware of your style...
We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations. Assertiveness can help you express yourself clearly, succinctly, and...
To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating client excellence through relationship building. To better understand...
Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery experience? Would you like to learn how to plan, prepare and...
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