One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
You may have heard about ‘Soundbaths’ taking the world by storm, where you lay in a room and sound effects are played to...
This is a 5-part series though sessions don't need to be completed in succession. This one-hour session covers some more popular...
Pivot Tables are one of the most revered – and feared – elements Of Excel. In this one-hour session we explode some of...
Objection Handling is a fundamental of any sales process. In this session learn and understand the key techniques to help achieve the...
Learn about the power of dynamic conversation and its impact on learning, development and productivity. Gain an understanding of how...
Managing and Leading your best, most capable talent; requires skills. Not only to maintain engagement of those performers, but to help...
Every Excel user knows that VLOOKUP is a tricky function to manage, but there are alternatives few people are aware of. This session...
This one-hour session explores fundamental Excel skills that every user should benefit from including Sorting on multiple fields, Changing...