Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting. 


Explore how we can ensure our customer meetings are proactive and productive by discovering how to research, prepare, run and follow up meetings.


  • The positives of effective customer meetings
  • Impacts of unsuccessful customer meetings
  • Preparation
  • Agendas
  • Note taking
  • Closing a meeting
  • Following up


May 13, 2024
3:30 PM
Jun 18, 2024
8:00 AM

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60 Mins
Simon Sparks
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