Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...
What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.” Delve into the...
Target Audience: Any level This course provides a comprehensive overview of legislation aimed at promoting safe internet practices...
Target Audience: Any level This course explores the legal frameworks and ethical principles governing conflicts of interest in various...
Crisis Management & De-escalation provides essential skills for handling high-pressure situations effectively. This course focuses...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
