To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...
The stakeholder management process is critical as it is the lifeline to effective business relationships. Each stakeholder is...
This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...
Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.” Delve into the...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
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This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
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This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
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