This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn...