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Courses - Page 4

43 results - Page 4 of 5

Communication Skills Creating a Good First Impression module
Communication Skills

Creating a Good First Impression

How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...

Next Event:
Date
Feb 21, 2025
Time
9:30 AM
Customer Service Excellence Understanding Needs to Deliver Value module
Customer Delivery Excellence

Understanding Needs to Deliver Value

This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...

Next Event:
Date
Feb 25, 2025
Time
9:30 AM
Customer Service Excellence Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

Next Event:
Date
Feb 25, 2025
Time
2:00 PM
Business Essentials Working Remotely module
Business Skills

Working Remotely

Remote working has many benefits, but also has it's challenges. How can you enjoy the extra time that you would be commuting whilst...

Next Event:
Date
Feb 26, 2025
Time
9:30 AM
Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Compliance Sexual Harassment in the Workplace module
Compliance

Sexual Harassment in the Workplace

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Mar 13, 2025
Time
9:30 AM
Microlearning Building Long Lasting Relationships (with anyone!) module
Customer Excellence - Micro

Building Long Lasting Relationships (with anyone!)

This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn...

Next Event:
Date
Mar 17, 2025
Time
2:30 PM
Communication Skills Train the Trainer module
Communication Skills

Train the Trainer

Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...

Next Event:
Date
Mar 19, 2025
Time
8:00 AM
Compliance Cyber Security Essentials module
Compliance

Cyber Security Essentials

Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...

Next Event:
Date
Mar 19, 2025
Time
3:30 PM