Customer Delivery Excellence

Understanding Needs to Deliver Value

This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility which in turn builds trust.

Objective: 

Understand the importance of understanding the clients needs and how to use this information to deliver value and credibility which in turn builds trust.

Agenda: 

  • Defining Value 
  • Understanding Your Client
  • ROI
  • Changing World 

Events

Date
Oct 5, 2023
Time
8:00 AM
Date
Nov 14, 2023
Time
6:30 PM

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Duration
60 Mins
Facilitator
Simon Sparks
Recommendation
100%
of Users who said they'd recommend this course.
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