To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...
During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive...
Conducting formal discussions and interviews are a key part of a manager's job: whether you are communicating with prospective...
Join this micro-session to learn more about body language, be better able to interpret what others are feeling and thinking and how...
Have you ever doubted your abilities or felt like a fraud, like you don't belong where you are? - If you answer yes, join this...
Ever heard the phrase ‘don’t take my word for it’, how can you deliver this to your prospects and renewal clients?...
Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...
Join this informative session on how to manage anger. It includes a guided relaxation....
Gain an understanding of the aims of GDPR and potential penalties for infringements. We give an overview of the seven key principles...
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