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Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding us? If the trust is broken, what's the impact? Join this session for some great tips on how to build trust and establish rapport. 

Objective:

Identify ways to promote pro-active relationships so clients reach out to you, with a 'partnership' approach through building trust and rapport

Agenda:

  • What is rapport and why is it important?
  • How we do we build rapport and trust?
  • What are the outcomes of building a good rapport?

  

Events

Date
Jun 20, 2024
Time
11:00 AM
Date
Aug 14, 2024
Time
9:30 AM
Date
Sep 13, 2024
Time
12:30 PM

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Duration
60 minutes
Facilitator
Simon Sparks
Recommendation
100%
of Users who said they'd recommend this course.
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