Communication Skills

How to Communicate Effectively Through Verbal Communication

This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client excellence, which can result in better outcomes for the client and the business.

Objective: 

This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client excellence, which can result in better outcomes for the client and the business.

Agenda:

  • What is Verbal Communication?
  • Verbal Communication Skills
  • Communication as a Two Way Process
  • Opening and Closing Communications 

Events

Date
Dec 15, 2023
Time
11:00 AM
Date
Jan 5, 2024
Time
8:00 AM
Date
Feb 13, 2024
Time
12:30 PM

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Duration
60 Mins
Facilitator
Simon Sparks
Recommendation
98.01%
of Users who said they'd recommend this course.
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