Communication Skills

Communication: Engaging and Understanding Others

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations with professionalism and empathy.

Objective: 

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations with professionalism and empathy. 

Agenda: 

What do we mean by “communication”?
What does it mean to be “engaged”?
The art of understanding
Building rapport
Trust
Manage difficult situations
 

Events

Date
Feb 1, 2024
Time
11:00 AM
Date
Mar 6, 2024
Time
3:30 PM

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Duration
60 Mins
Facilitator
Jo Nash
Recommendation
97.87%
of Users who said they'd recommend this course.
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