This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
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Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
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