Conflict is an inevitable part of any workplace, but when managed effectively, it can lead to innovation, stronger relationships, and...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
Embark on a journey of environmental awareness with our "Understanding Climate Change". An introduction to the basics of this interesting...
How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...
Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...
You need to relax more: if it were as easy as that none of us would be stressed! Understand why a lack of sleep and relaxation is so...
This webinar sheds light on common cognitive distortions and biased thought patterns that can hinder clear thinking and decision-making....