Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.” Delve into the foundational techniques of Root Cause Analysis (RCA), including the...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you can use to help smooth the client relationship, help solve their problem...
This session is 1 minute long. Closing is easy - just ask for the business... but the remaining 59 minutes is spent on the build up to that moment. Often closing is many sales colleagues biggest fear,...
Auditing tools allow users to problem solve formulas and ensure accuracy and error handling is an essential skill for anyone performing calculations in Excel. This one-hour session examines both of these...
Simply selling a product without understanding your client’s needs will often lead to buyer’s remorse. This session not only shows you how to build a set of questions to understand your prospect’s...
Stress is only a "bad" thing when it becomes disproportionate and misplaced. Understand the types of stress we experience, identify common symptoms and learn techniques to manage stress before...
In a 2020 study, 67% of managers felt that their organisation did not provide any or enough mental health support: how can we create an accepting work environment, where mental wellness is taken seriously?...
This course is designed to meet the needs of those who are at the beginning of their sales career and want to learn effective ways to approach clients and manage the relationship. Understand what a sales...
Customer experience in the restaurant or hotel industry is everything. Learn the skills to provide a unique and memorable experience in the hospitality industry With SEEDL offering a range of client...
Problem Solving 101 by Ken Watanabe is a concise and practical guide that equips readers with effective problem-solving techniques. Drawing upon his experience as a former McKinsey consultant, Watanabe offers a straightforward approach to tackling problems in both personal and professional domains. The book presents a systematic method, known as the "Watanabe Method," which provides a structured framework for defining, analysing, and solving problems.